We recommend you to check out the product details on each product page, where information such as size, dimensions, material, and so on are listed.
And FYI, the weight of your pet is one of the key product differentiators. Knowing your pet's weight and other measurements will help with your decision.

We offer at least one-year warranty for all homerunPET products. You may choose to purchase an extended warranty service provided by XCotton.

We offer FREE SHIPPING on orders of $38+ for contiguous United States addresses. Your total shipping charges will be displayed on the Checkout page, prior to submitting your order.

We will not ship to Post Office Boxes (P.O. Boxes), freight forwarders, warehouses, distribution centers, airports, or hotels. And we do not ship to international supported countries for fulfillment and delivery such as Alaska, Hawaii, off-shore U.S. territories and protectorates. Only contiguous addresses are eligible for free shipping.
We are not responsible for delays caused by carriers that may also delay delivery times.

Please find tracking information and order details at Order Tracking.

You can only redeem the promotional codes when you place an order. Each promotional code applies only to qualifying items.
You cannot add promotional codes to an existing or past order. Promotional codes cannot be stacked or used in combination. Only one promotional code can be used per order.
To redeem a promotional code, add an eligible item to the shopping cart. During checkout, enter the promotion code in the Gift Cards and Promotional Codes section exactly as specified. Ensure there are no spaces before or after the code. Proceed through Checkout. If the items in the cart qualify for the promotion, you will see the discount applied to the total on the final Checkout page.

We accept most major credit cards: Mastercard, Visa, American Express, PayPal, Apple Pay, Google Pay and Shopify Pay. If you are issuing a Purchase order and need to confirm if a payment option works, please contact us directly.

If you are not fully satisfied with your purchase, you may request a return or exchange within 30 days from the date of delivery.

For our Litter Box CS106 and Drybo PD135 Pet Dryer, we offer a 90-day trial period from the date of delivery.

If you find any defects, please contact us at contact@homerunpet.com
immediately.

Please note:

For non-quality-related returns, the customer is responsible for return shipping costs.

Our Return & Refund Policy does not cover damages caused by accidents, misuse, abuse, product modification, or negligence.