FAQ

Anyone who has purchased and used our CS106 Self-cleaning Litter Box is welcome to join!
We encourage real users to share their genuine experiences.

You can join in this way:

Share a photo or video of your Self-cleaning Litter Box on social media (Facebook, Instagram, or TikTok):

• Tag us: @homerunPET

• Use hashtags: #XLitterBox #homerunPET

You’ll receive a discount code for litter box accessories (valid for 2 months on the U.S. store).

Any style is welcome—as long as the content is original, features your own cat(s) and your Self-cleaning Litter Box. It can be a cute photo, a how-to video, an honest review, or a funny clip!

No. All entries must be your own original content.
Submissions using stolen, AI-generated, or unrelated media may be disqualified.

We’ll regularly feature our favorite social media posts in official highlight collections.
If your post is selected, you’ll receive:
A Pet Water Fountain (WF20) + homerunPET Dog & Cat Nail Clippers

• All rewards will be shipped after the campaign ends (after September 11).

• Discount codes will be sent via direct message.

• Featured winners will be contacted directly for shipping information.

The discount code is valid only on our U.S. official website and is applicable to accessories related to the Self-cleaning Litter Box. It is valid for 2 months after distribution.

By participating in the #XLitterBox challenge, you agree to grant homerunPET the right to reuse your submitted photos or videos (with credit) for marketing purposes, including but not limited to our social media, website, and promotional materials. We love showcasing our real customers and their adorable pets! 🐾

Yes! You’re welcome to participate in both activities at the same time and enjoy double the fun and rewards.

Feel free to reach out to us at contact@homerunpet.com or message us on social media.

This event is open to:
a. CS106 customers who purchased from our official website (US orders only)
b. CS106 Indiegogo backers (US orders only)

We’re currently in the early stages of expanding our independent website operations. At this time, our logistics and fulfillment services are only available within the United States. We truly appreciate your interest and support, and we hope to bring this offer to more regions in the near future!

• Step 1: We will send an invitation email to the customers. Go to the product page of Self-cleaning Litter Box(click to the page) on our website and leave a review with at least 3 photos or 1 video.

• Step 2: When you finish leaving a review for your litter box, please submit the short form(click to the form) before September 11, 2025 to help us arrange the bonus.

• Once your review is verified, you will get a free smart pet feeder as a gift.

Yes, to help us verify your review quickly, please upload a screenshot when submitting the form.

Yes, please make sure to submit the form before September 11, 2025. Late submissions might not be eligible.

Yes!
If you previously submitted only a text review, you can participate again by uploading at least 3 photos or 1 video review to qualify for the free gift.

Each order is only eligible for one free feeder, regardless of the number of reviews.

We’ll review all submissions and arrange shipment after the event ends.

The feeder model(Pet Feeder Stainless Steel Bowl Version) is fixed for this event and cannot be customized. Thank you for understanding!

No worries! The litter box comes with a 90-day trial, and you can still return it even if you received the feeder — we won’t take the gift back.
Just a heads-up: the return shipping fee will be at your own cost, as per our return policy. Thanks for understanding!

Absolutely.

The feeder gift comes with a 1-year warranty. If you experience any issues, please contact our customer service (contact@homerunpet.com) for assistance.